Frequently Asked Questions
HOPO is glad that you are interested in joining one of their homes The first step is to check out all the details of the listing and hit the Book Online button to reserve a room immediately by paying a small token fee of only 30% of the monthly rent. After arranging details about your stay (location, room type preference, etc.) we will ask you to send us the required documents such as passport, visa & emirates id as part of our normal identity verification procedure. You will then be able to visit the home (virtually or physically for a prebooking) and sign your lease online.
Alternatively, you can hit schedule visit to provide your preferred time and date for viewing the apartment for rent. HOPO’s team of community managers shall provide you with virtual or physically assisted viewing and if you like the place then you can book the place online as mentioned above.
- Your stay in a fully furnished apartment / villa.
- Abundant and well-decorated shared spaces
- A tech-friendly co-living environment (access to our mobile application)
- All utility costs including DEWA (Water & Electricity), unlimited high speed Wi-Fi, Chiller.
- Weekly cleaning
- Regular maintenance & pest control
- Monthly & Quarterly community events
- New mates
- Food, groceries, utilities and Other Miscellaneous living expenses
Rent should be paid online to HOPO via the app / website or tenant can also do direct bank transfer or cash deposit in the cash deposit machine. Our community managers are always available to help you in case you face any issues while making any online or offline payment.
A request can be raised via the HOPO Homes app dashboard under the raise maintenance request section. The request is normally resolved within 24 to 72 hours of report.
HOPO shall charge a minimal security deposit in order to protect its assets inside the home and to avoid overstays after the informed move out date. HOPO will fully refund your security deposit within 7-10 working days directly to your stated bank account (preferred method) or in cash /cheque after deducting cost of damage and other charges, if applicable.
The minimum length of a stay is 1 month. If you need a shorter stay then a month you can contact any of our community manager and he / she shall be happy to assist you.
In case the booking is cancelled before your move in date any amount paid by you shall be refunded to same account or card except 30% of the monthly rent charged initially to reserve the room at first place.
Yes, you can surely schedule a visit before your move in. And in case you have any specific queries, our Community Manager shall be happy to answer.
For a shared accommodation our tenants are usually young millennials ageing between 21 and 35 and come from all across the world, from the Northern lights of Norway to the sunny beaches of South Africa. They are white collar professionals have extremely diverse career backgrounds such as health, consulting, finance, digital etc. or are actively pursuing university education and internship programs. They are curious, respectful, open-minded, helping and looking for new opportunities to connect and learn things.